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Fleet Management & Analytics

Proactive monitoring. Informed support. Less disruption.

Remote Fleet Management, Backed by Vision

Vision Remote Fleet Management gives our teams visibility of your connected printers and multifunction devices. It brings together monitoring software and service expertise to support device availability, reduce routine administration and keep your people productive.

How VRFM Supports Your Fleet

Whether your fleet operates from one office or across multiple locations, VRFM helps us understand what is happening and take the appropriate action. It collects operational information from supported devices, including meter readings, toner levels and device status. This gives our teams the visibility needed to coordinate support, manage supplies and understand activity across one or multiple locations.

Remote diagnostics help us investigate faults and carry out supported corrective actions. Automated readings and consumables monitoring reduce manual checks, support accurate usage-based billing and keep routine fleet administration away from your internal team.

Key Benefits

Less Time Managing Printers. More Time Supporting Your Business.

Reduce Avoidable Disruption

Visibility of device conditions helps our teams identify issues and respond before they become more disruptive, where possible. Remote investigation can also restore service sooner when an engineer visit is not required.

Take Routine Work Off Your Team

Automated readings and consumables monitoring reduce the need for employees to check devices, submit meter readings and track toner levels manually, freeing internal teams to focus on higher-value work.

Gain Clearer Fleet Oversight

Usage and service information supports informed conversations about device deployment, demand and ongoing requirements, helping you improve the configuration and management of your print environment.

Your Questions Answered

Fleet Management & Analytics FAQs

How Is VRFM Installed?

A typical installation uses a monitoring application on a PC or server connected to the same network as your printers. An always-on machine helps maintain consistent reporting. Vision provides installation guidance and confirms the requirements for your environment.

Can VRFM Monitor Devices Across Multiple Sites?

Yes, subject to device compatibility and appropriate connectivity at each location. We assess your estate and agree a suitable setup.

Does Remote Monitoring Replace On-Site Support?

No. It helps us investigate and resolve suitable issues remotely. Physical repairs and other tasks may still require an engineer, with support delivered under your service agreement.

What Happens if the Monitoring Application Goes Offline?

Automatic toner monitoring and meter collection are interrupted. Keeping the application connected helps maintain these services, and our team can help restore reporting if it stops.

Can Our IT Team Review the Technical and Security Requirements?

Yes. We can provide VRFM technical documentation and information about data security and communication requirements to support your internal review.

Take Control of Your Print Fleet

Talk to Vision about a more proactive, better-informed approach to managing your print environment.